I have a problem with delivery or delivered products

We’re sorry to hear there has been a problem! We are here to help.

Problem with products
If a product is missing or damaged or there is another issue, get in touch with us via support@asoki.co so we can make sure you receive all products you ordered in good condition.

Problem with delivery
Once your parcel is picked up by DHL, you can get in touch with the courier for questions about your parcel.

If you have not received the email with a tracking code, contact us at support@asoki.co.